FAQ - Membership
I’m a beginner, is Decor Lab Membership going to be too advanced for me?
Decor Lab School online membership is designed for decorators of all levels, including beginners! We make sure each of our training is easy to follow and beginner friendly. BUT if you are looking to start your own balloon business, then Balloon Bis Masterclass maybe a better option for you to start with!
I already have a business. Is the Decor Lab School Community online membership right for me?
We built Decor Lab School to help everyone, even event decorators who already have their business up and running. Our training and Live sessions can help you continue to leverage your resources and build the strategy and stay up to date on trends!
Do I get 24/7 access to Decor Lab School content?
The access for the school’s content is available for you 24/7. If you need technical support, we will be happy to answer emails to [email protected] within office hours (9am-5pm MST).
What if I miss a live weekly talk?
Weekly Coffee Talks are completed in our SECRET Decorators Community FB Group where you can watch the recording any time
Will I have ability to download videos?
No, but you can access full library of 115+ videos anytime using your computer, phone, or tablet
What will I learn from Make and Price video?
Make and Price videos are very detailed video to teach you everything that goes into creating a display/element, how to price it and how to promote it to your clients!
What is your cancelation and refund policy if the membership is not for me?
We offer different pricing options for students to choose from and we recommend to try it out from the cheapest option as you can upgrade anytime. We have tons of value and since this is a digital product you will have the full access to it right away! This is the reason why we do not provide any refunds, but you are free to cancel anytime, and keep your access until the end of your current billing cycle!
Can I talk directly to the curator to ask him/her questions?
Absolutely, you will have a chance to do so during our Weekly Coffee Talks, and you can always reach out to us at [email protected] if you need any technical assistance, or use Private Group to ask questions from other students.
FAQ - Balloon Biz Masterclass
I have NO balloon experience, is this course for me?
Yes! Even if you have never touched a balloon, you will be able to complete the course. We will go over every detail of working with balloons.
How long will I have access to complete the course?
Once you sign up you'll have lifetime access to the course materials.
Will I get certificate of completion?
Yes, you will get a digital certificate of completion that you can easily print.
What supplies do I need to complete the masterclass?
To complete the masterclass you will need to purchase balloons, a balloon pump, and a simple balloon base. We will provide all the information you need to choose which supplies to buy.
Is this course really worth the money?
This course is ABSOLUTELY worth every penny. Starting any business is a risk and an investment.
But we know that if you do the work and apply yourself, this course will save you so much time, money, and stress in the long run.
With your new knowledge, you will be able to start your business sooner and make your money back in no time.
I already have a balloon business, is this masterclass for me?
Please note this course is for BEGINNERS. If you are looking to improve a business that you have already started, check out our MEMBERSHIP. Here we focus on growing and improving existing businesses.
Are the webinars live?
The included webinars are recordings of past live trainings. If you have any questions, you can always leave a comment in the course modules and our team will get back to you!
Do I need to live in US to complete this course?
You can complete the course from anywhere in the world.
When can I schedule my Masterclass feedback call?
All members have a lifetime access to the material, but keep members accountable we offer a Feedback call to all members who have finished the masterclass in 4-6 weeks only!
What if I'm not happy with the course? Can I get a refund?
If you have any questions or concerns about your experience, we will be happy to help you. Just send us an email at [email protected] We are very serious about your success, and to encourage all participants to complete the course we do not offer refunds.
Will there be a community to keep in touch with other students?
We have a private Telegram channel for the Balloon Biz Masterclass students to join and keep in touch.
What if I still have questions?
You can use COTACT US page or send us an email at [email protected] and we will be happy to answer any questions you have!
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